Stop training your front desk to simply answer phones and schedule appointments. Train them to help manage your practice. The Garbis Front Desk System is a practical front-desk operating and training system developed by practicing dentist and private-practice owner George D. Garbis, DDS. After more than 20 years of running a dental practice, I've learned that a great front desk doesn't simply react to the schedule—they actively manage it. This system gives your team practical protocols, scripts, checklists and training they can begin using immediately. Inside you'll get: • The Dental Front Desk Playbook • Pivot, Don't Panic™ — a 3-step cancellation recovery system • The Garbis Rule™ — the philosophy behind creating an exceptional patient experience • Daily Front Desk Checklist • Morning & End-of-Day Schedule Reviews • Unscheduled Treatment Recovery System • Emergency Patient Protocol • Phone & Patient Communication Scripts • Manager Scorecard • 30-Day Front Desk Challenge THE GARBIS RULE™ Patients may not remember everything you tell them, but they will always remember how your office made them FEEL. Take care of the patient—and act like you care. Founding Practice Edition — $99 Designed for dental practice owners who want their front desk to do more than fill appointment slots—they want a team that understands the schedule, anticipates problems, takes ownership and takes exceptional care of patients.